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Terms & Conditions

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Terms & Conditions

Last Updated: August 2026

Welcome to Solor Dip. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to comply with these terms.

Please read them carefully before using our website.

1. General Information

This website is operated by Solor Dip. The products and information displayed on this website are provided for general informational and commercial purposes.

We reserve the right to update, modify, or discontinue any product, service, feature, or website content at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However:

  • Product images may vary slightly from the actual product.
  • Colours may appear different depending on your screen or device.
  • Product specifications may be updated by the manufacturer.
  • Availability may change without prior notice.
  • Minor variations in design, packaging, or accessories may occur.

We reserve the right to correct any errors or inaccuracies on the website.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, installation charges, or other additional costs may apply depending on the product and order.

In the event of an obvious pricing or listing error, we reserve the right to cancel or modify the affected order and provide an appropriate resolution.

4. Orders & Acceptance

Submitting an order or enquiry does not automatically guarantee acceptance.

We reserve the right to:

  • Accept or decline an order
  • Limit quantities
  • Cancel an order due to product availability
  • Cancel an order because of incorrect pricing or product information
  • Request additional information before processing an order

If an order is cancelled after payment has been received, the applicable refund will be processed according to our refund policy.

5. Payments

Customers must provide accurate and valid payment information when completing a purchase.

Payments may be processed through third-party payment gateways. We do not intentionally store complete payment-card information on our own systems.

Orders may be processed only after successful payment confirmation, where applicable.

6. Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe communicated to the customer.

Delivery times may vary due to:

  • Product availability
  • Shipping location
  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen logistical circumstances

Solor Dip will not be responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

7. Returns, Replacement & Refunds

Returns, replacements, and refunds are subject to our applicable Return & Refund Policy.

Products may need to meet specific conditions for eligibility, including:

  • Being within the applicable return period
  • Being unused or in acceptable condition
  • Having original packaging, accessories, and documentation where required
  • Providing valid proof of purchase

Certain products may not be eligible for return due to their nature or applicable policy.

Please contact our customer support team before returning a product.

8. Warranty

Where a product includes a manufacturer’s or Solor Dip warranty, warranty coverage will be subject to the specific warranty terms provided with that product.

Warranty coverage may not apply to damage resulting from:

  • Improper installation
  • Accidental damage
  • Unauthorized modification or repair
  • Misuse or negligence
  • Normal wear and tear
  • Damage caused by external factors beyond the product’s intended use

Please retain your invoice or proof of purchase for warranty-related claims.

9. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to gain unauthorized access to the website or its systems
  • Copy or reproduce website content without permission
  • Introduce malicious software or harmful code
  • Interfere with the website’s operation
  • Misuse enquiry forms or other website features

We reserve the right to restrict or terminate access where misuse is identified.

10. Intellectual Property

All website content, including text, graphics, photographs, logos, product descriptions, designs, icons, and other materials, may be protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, or commercially use our website content without prior written permission, except where permitted by law.

11. Third-Party Services & Links

Our website may contain links to third-party websites, payment gateways, delivery services, or other platforms.

These third-party services operate independently and may have their own terms and privacy policies. Solor Dip is not responsible for the content, availability, or practices of third-party websites.

12. Limitation of Liability

To the extent permitted by applicable law, Solor Dip shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Customers are responsible for using and installing products according to the applicable product instructions and safety guidelines.

13. Force Majeure

Solor Dip shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

15. Changes to These Terms

We may modify these Terms & Conditions from time to time to reflect changes in our business, products, services, or applicable laws.

Updated terms will be published on this page with a revised “Last Updated” date. Continued use of the website after changes are published constitutes acceptance of the updated terms, where legally applicable.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Solor Dip
Email: info@solordip.com
Phone: +91 9890966500
Address: 24, Jalpurti Colony ,Near Sai Mandir ,VMV Road ,Amravati -444604

At Solor Dip, we believe that clean energy is the foundation of a better tomorrow. Our mission is to make solar power more accessible, efficient, and reliable for homes, businesses, and communities.

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