Last Updated: August 2026

At Solor Dip, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

• Name
• Phone number
• Email address
• Billing and shipping address
• Product and order information
• Information submitted through enquiry or contact forms
• Website usage and technical information
• Any other information you voluntarily provide to us

We only request information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

Your information may be used to:

• Process and fulfil your orders
• Respond to enquiries and customer support requests
• Provide information about our products and services
• Confirm orders, deliveries, payments, or other transactions
• Improve our website, products, and customer experience
• Send service-related communications
• Prevent fraudulent or unauthorized activities
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through secure third-party payment providers. Solor Dip does not intend to store complete credit/debit card details or other sensitive payment credentials on its own servers.

Payment information is handled according to the privacy and security practices of the relevant payment service provider.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

• Remember user preferences
• Improve website performance
• Understand website traffic
• Provide a better browsing experience

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment processing providers
• Delivery and logistics partners
• Website and hosting service providers
• IT and technical support providers
• Customer service partners
• Government authorities or legal agencies where required by law

Such information will be shared only when reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business records, resolve disputes, and comply with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms. These websites have their own privacy policies and terms.

Solor Dip is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Raise a concern regarding the handling of your information

To exercise these rights, please contact us using the details provided below.

11. Marketing Communications

If you have opted to receive promotional communications from us, we may contact you about products, offers, updates, or services.

You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Solor Dip
Email: info@solordip.com
Phone: +91 9890966500
Address: 24, Jalpurti Colony ,Near Sai Mandir ,VMV Road ,Amravati -444604