Last Updated: August 2026

At Solor Dip, we aim to provide a smooth, reliable, and convenient delivery experience for every order. This Shipping Policy explains how we process, ship, and deliver products purchased through our website.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing it for dispatch.

• Orders are generally processed within 1–3 business days.
• Orders placed on weekends or public holidays may be processed on the next business day.
• Processing time may vary depending on product availability and order volume.
• You may receive an order confirmation and shipping notification once your order has been dispatched.

2. Delivery Time

Estimated delivery time may vary depending on your location, product availability, and courier service.

Typically:

• Metro & major cities: 3–7 business days
• Other locations: 5–10 business days
• Remote areas: Delivery may take additional time

These are estimated timelines and are not guaranteed delivery dates.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process or communicated to the customer before order confirmation.

Shipping charges may vary based on:

• Delivery location
• Product size and weight
• Number of products ordered
• Shipping method
• Applicable promotional offers

4. Delivery Areas

We aim to deliver our products across India, subject to courier availability and serviceability.

Some remote or restricted locations may have limited delivery options.

5. Tracking Your Order

Once your order has been dispatched, we may provide a tracking number or shipping information through your registered email address, phone number, or other available communication channel.

You can use the tracking information to monitor your shipment status.

6. Accurate Delivery Information

Customers are responsible for providing accurate delivery details, including:

• Full name
• Complete address
• City and state
• PIN code
• Contact number

Solor Dip will not be responsible for delivery delays or failed delivery attempts resulting from incorrect or incomplete information provided by the customer.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts before returning an undelivered package.

If delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery charges or other conditions may apply where applicable.

8. Damaged Packages

Please inspect the package carefully when it is delivered.

If the package appears visibly damaged, opened, or tampered with, we recommend:

1. Taking photographs or video of the package.
2. Informing the delivery person/courier immediately, where possible.
3. Contacting Solor Dip customer support as soon as possible.
4. Providing your order details and supporting photographs/videos.

This will help us investigate and resolve the issue efficiently.

9. Delayed or Lost Shipments

Although we work with reliable delivery partners, delays can occasionally occur due to circumstances beyond our control, such as:

• Severe weather
• Transportation disruptions
• Public holidays
• Courier operational issues
• Natural disasters
• Government restrictions
• Incorrect address information
• Unforeseen logistical circumstances

If your shipment appears significantly delayed or lost, please contact us so we can coordinate with the relevant delivery partner.

10. Undeliverable or Returned Orders

An order may be returned to us if:

• The address is incorrect or incomplete
• The customer refuses delivery
• Multiple delivery attempts are unsuccessful
• The delivery location is not serviceable

If an order is returned, we may contact the customer regarding re-shipment. Additional shipping charges may apply depending on the circumstances.

11. Cash on Delivery

If Cash on Delivery (COD) is available for your location and order, the applicable COD option will be displayed during checkout.

COD availability may vary based on product, location, order value, and courier serviceability.

12. International Shipping

Unless specifically stated otherwise, our standard shipping service is intended for deliveries within India.

International shipping, if offered in the future, may be subject to additional shipping charges, customs duties, taxes, and other applicable charges.

13. Shipping Policy Changes

Solor Dip reserves the right to update or modify this Shipping Policy at any time.

Any changes will be published on this page with an updated “Last Updated” date.

14. Contact Us

For questions regarding your order or shipment, please contact us:

Solor Dip
Email: info@solordip.com
Phone: +91 9890966500
Address: 24, Jalpurti Colony ,Near Sai Mandir ,VMV Road ,Amravati -444604